Order Cutoff & Processing
Orders placed before 2:00 PM EST are typically processed the same business day.
Orders placed after 2:00 PM EST are processed the following business day.
Free Shipping
Please note: pallet orders of a single SKU, shipments outside of the contiguous USA, custom labels, label application, and banners do not qualify for free or expedited shipping.
Pop Top Vials in drams and blunt tubes are also excluded from free shipping and do not count toward the free-shipping threshold. For the full list of free-shipping-exempt items, visit https://mjwholesale.com/collections/free-shipping-exempt.
See our full list of Free Shipping eligible items https://mjwholesale.com/collections/free-shipping-eligible
Proofs & Approval Process (Custom Printed Items)
Proofs are an exact preview of how your design will print.
No custom job will proceed without proof approval.
Digital proofs are normally sent within 24 hours, but may take up to 72 hours during high demand.
Once you approve your proof, production begins. Please review carefully — approved proofs are final.
Custom Printing Policy
- Once submitted, orders cannot be modified (artwork, quantities, or specifications).
- We cannot “rush” or prioritize certain parts of an order over others.
- Orders will ship in full once complete; split shipments are not available.
- By placing a custom printing order, you acknowledge and agree to these terms.
Production & Lead Times
-
Labels only: 7–10 business days after proof approval.
Labels + application: 10–14 business days after proof approval. - Custom Banners: 5-7 business days after proof approval.
- Custom Bags: 4-6 weeks after proof approval.
Large orders may require additional time:
- Over $5,000: +7 business days
- Over $10,000: +12 business days
Shipping time is additional and depends on the method you select.
Expedited shipping may reduce overall time by 1–2 days.
Shipping & Eligibility
We ship primarily via UPS, FedEx, or other common carriers. We may substitute carriers at our discretion.
Commercial business addresses only — no residential addresses, P.O. Boxes, UPS Stores, or freight forwarders.
We only ship within the Unites States
ACH Wire
To qualify for payment by wire or ACH transfer, customers must have a minimum of 4–5 successful credit card orders completed with us. This policy helps us establish a verified purchase history and ensure smooth processing for all future transactions. Once approved, wire/ACH payments may be used for larger orders or recurring purchases.